04 April 2024
Osprey Flight Solutions introduces cutting-edge risk management platform for aviation operators
Gallagher Specialty sees the collaboration with Osprey Flight Solutions as an important continuing investment in supporting our clients around a critical area of their operations and risk profile. We are committed to delivering enhanced risk management value to all our industry clients beyond the core insurance product.
Osprey Flight Solutions has long been recognised as a leading provider of aviation security solutions, with their intelligence and reporting influencing decision-making processes for some of the world's largest aviation stakeholders. Clients consistently praised Osprey for their expertise in the field and for providing accurate intelligence and analysis to drive key operational decision-making. However, most professionals working in this field would agree that the absence of a tailored software solution designed to facilitate the aviation risk management process is a long-standing problem. Thus, the team at Osprey have decided to tackle this head-on and bring a new product to market that guides an airline’s security management team through a process of identifying risks, analysing their impact, taking mitigating actions and communicating decisions to all stakeholders.
Osprey, strategic partners of Gallagher Specialty, are now poised to revolutionise the way aviation operators approach risk management with the launch of this innovative platform. Drawing upon two years of intensive research, client engagement, and product development, Osprey aims to address critical challenges faced by operators in the industry.
Drawing upon two years of intensive research, client engagement, and product development, Osprey aims to address critical challenges faced by operators in the industry.
Understanding the industry's challenges
Recognising the increasing demand for efficient risk management processes, Osprey embarked on a comprehensive two-year outreach project. Engaging with operators across the industry, they sought to gain insights into existing risk management processes and identify common challenges. The collected data was meticulously analysed to develop a guide to best practices and facilitate benchmarking within the industry.
Building a solution through collaboration
With a deep understanding of the challenges faced by aviation operators, Osprey initiated a meticulous build process in collaboration with a select group of clients. The goal was to create a platform that not only addressed identified problem statements but also adhered to ISO 31000 and ICAO Annex 17 methodologies for compliance and auditing. The result is a robust and comprehensive risk management solution designed to enhance operational efficiency and security.
Andrew Nicholson, CEO, Osprey Flight Solutions: "In response to our client's needs and requirements, we have made this strategic shift, applying the next layer over our industry-leading risk intelligence and giving small teams the tools to efficiently manage risk in large networks and complex operations."
Addressing critical problem statements
The Osprey Flight Solutions risk management platform addresses several critical problems faced by aviation operators, of which some may be familiar to readers:
Identifying changes in the environment
Problem:
Aviation operators struggle to keep up with the rapidly changing security landscapes and are often inundated with irrelevant information. The need for actionable intelligence that is specific and relevant to individual operations is crucial.
Solution:
Osprey's platform addresses this challenge through automated risk identification and calculations. By leveraging advanced algorithms and real-time data, the system ensures that operators are notified promptly about developments that directly impact their operations. This allows for a focused response to changes in the operating environment, minimising distractions and enhancing overall situational awareness
What options do we have
Problem:
When faced with potential security threats, operators often find it challenging to consider all possible mitigating actions to ensure the safety of people and assets.
Solution:
Osprey's risk management platform incorporates crowd-sourced risk management data, enabling operators to tap into a vast pool of industry knowledge and experience. This collaborative approach ensures that all potential mitigating actions are considered, providing a comprehensive overview of available options. By leveraging the collective expertise of the aviation community, the platform empowers operators to make informed decisions that enhance safety and security.
Need for justification and audit trails
Problem:
After-the-fact justification and the ability to produce audit logs are essential for compliance and accountability. Operators need to track when and why key decisions were made, linking them to relevant intelligence and data.
Solution:
Osprey's platform introduces tech-driven auditing capabilities, creating a detailed silicone trail of all actions taken. This not only simplifies the process of producing audit logs but also ensures transparency in decision-making. The platform enables operators to link key decisions directly to relevant intelligence and data, providing a comprehensive and defensible record of actions taken. This feature is instrumental in post-event analysis and compliance reporting.
Keeping everyone informed
Problem:
Communicating crucial information and decisions to diverse stakeholders, especially in time-critical situations, is a common challenge for aviation operators.
Solution:
Osprey's risk management platform addresses this challenge by offering custom-generated outputs. Whether it is reports, meetings, briefings, or other communication channels, the platform allows for tailored information dissemination. This flexibility ensures that different audiences, from crew members to accountable managers and executive teams, receive relevant and timely information. In an industry where time is often of the essence, this capability streamlines communication, fostering a more coordinated and responsive approach to emerging situations.
Shaping the Future of Aviation Risk Management
The launch of Osprey Flight Solutions' new risk management platform marks a significant milestone in the aviation security landscape. By finally addressing long-standing, industry-wide problems with innovative solutions, Osprey aims to empower operators to navigate the complexities of the industry with confidence. The platform's automated risk identification, crowd-sourced intelligence, tech-driven auditing, and custom-generated outputs collectively contribute to a comprehensive and user-friendly solution. As aviation operators seek more efficient ways to manage risks and ensure the safety of their operations, assets and people; Osprey Flight Solutions emerges as a strategic partner in meeting these evolving needs.
The Gallagher Specialty Aerospace team remain keen to support our clients enhance their threat intelligence capabilities and has been fully engaged with Osprey Flight Solutions around the outlined platform developments. If you are interested in discussing these developments or any other Osprey service modules please do not hesitate to contact your Gallagher Specialty account executive.
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Arthur J. Gallagher (UK) Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AW. Registered in England and Wales. Company Number: 119013.