30 May 2024
SMS Interfaces - Enhancing Safety Management
In aviation, Safety Management Systems (SMS) are a cornerstone of operational integrity and safety. SMS implementation has been a priority for aviation service providers since the International Civil Aviation Organisation (ICAO) adopted the Annex 19 Standards and Recommended Practices (SARPs) over a decade ago. The primary goal for individual service providers developing SMS has been to obtain regulatory acceptance or approval. However, given the advancements provided by modern data analytics tools, it is timely to consider the benefits that can be provided by establishing interfaces between a service provider’s SMS and other systems relevant to the management of aviation safety risks.
Interfaces define how SMS interacts with other management systems either internally within an organisation or externally across multiple service providers. Both internal and external interfaces play a critical role in identifying potential safety hazards and managing the associated risks. This article focuses on external SMS interfaces between multiple service providers’ Safety Management Systems. External interfaces provide a means to assure safety consistent with the interrelationships and increasing complexities of the air transportation system. Potential benefits include enhanced hazard identification, the development of coordinated risk mitigation strategies, and systemic safety performance monitoring.
Benefits of internal and external SMS interfaces
The international aviation community recognises the value of collaboration in managing safety risk. The ICAO Global Aviation Safety Plan’s principles provide a collaborative framework for government and industry stakeholders, with shared learning in safety management being one of the Plan’s core values. Interfaces are therefore an extension of ICAO principles having the potential to ensure that each organisation’s SMS processes are coordinated with those of other relevant service providers.
The sharing of safety information is one aspect of an interface that has been implemented at multiple levels. Industry associations and other groups of voluntary participants have successfully implemented programs that aggregate data from multiple sources, such as the International Air Transport Association (IATA) Incident Data Exchange Program. These initiatives typically involve collaboration among similar aviation organisations, creating a pool of data capable of proactively identifying safety trends. Other initiatives have successfully fused data from multiple types of service providers, enabling holistic analyses of systemic safety issues. Examples include the use of data provided by air operators, aerodrome operators, and air traffic service providers to study and remediate risks associated with unstable approaches and other occurrences in the runway environment.
Information sharing has been a key factor in attaining aviation’s excellent safety record. Nonetheless, there are opportunities to extend this collaborative approach to other elements of the SMS Framework, and the benefits can be compelling. Comprehensive SMS interfaces have the potential to detect systemic safety trends and associated contributing factors in a more predictive manner. Attainment of these benefits requires additional time and effort by all parties involved. In addition, policies are required to ensure the appropriate use and protection of any data or information used to support interfacing Safety Management Systems.
Information sharing has been a key factor in attaining aviation’s excellent safety record.
Real world application
Interfaces typically include combinations of the aviation services providers required to implement SMS according to the ICAO Standards, such as approved maintenance organisations, approved training organisations, commercial air operators, certified aerodrome operators, and providers of air traffic services, as well as organisations responsible for the type design and manufacture of aircraft, engines, and propellers.
External interfaces may be established within groups comprising one type of service provider (e.g., a group of air operators) to manage risks associated with a single aviation discipline. Organisations use these interfaces to identify common hazards, compare risk mitigation strategies, and benchmark safety performance.
Alternatively, SMS interfaces can be established cross-functionally, creating interactions among multiple types of service providers relevant to a specific safety issue. This approach can be particularly helpful in assessing systemic safety risks and coordinating mitigation strategies implemented across multiple disciplines. As mentioned, air operators, aerodrome operators, and air traffic service providers have engaged in collaborative efforts to mitigate runway safety risks using this approach. Interfaces that connect the Safety Management Systems of other service providers may be used to coordinate the management of other types of risk, such as those associated with airworthiness or air traffic management.
Merlin, a developer of advanced flight technology, is developing interfaces that connect the SMS implemented by its design and manufacturing organisation with those implemented by the operators of aircraft in which Merlin’s technology is installed. By developing interfaces between all relevant elements of the ICAO SMS Framework, Merlin is establishing a scalable approach that can be leveraged by future service providers adopting, operating, maintaining, or training people to use its technologies.
SMS and AI integration
As interfacing SMS are established, the integration of artificial intelligence (AI) has the potential to be a game changer, transforming a fundamentally proactive approach into one that is more predictive. With AI, SMS interfaces could perform many critical safety functions automatically and continuously, as well as identify hazards through predictive analytics. By analysing patterns and identifying trends in near real-time, AI can predict and flag potential issues before they arise. SMS also involves substantial manual data entry, a time-consuming process that is prone to human error. AI can automate this task, saving time and minimising the potential for error.
In the aviation industry today, predictive maintenance has already become an essential tool for identifying unexpected faults, among other key benefits. AI-driven transportation management tools have also proven highly effective in logistics, analysing huge datasets quickly, providing guidance on forecasting supply and demand, and even predicting and discovering consumer habits. These existing applications are gateways for safety management professionals to begin imagining how tools such as AI can transform the industry’s approach to safety.
The integration of AI has the potential to be a game changer, transforming a fundamentally proactive approach into one that is more predictive
Realising potential
Interfacing SMS across various entities offer substantial safety benefits, including improved hazard identification, coordinated risk mitigation, and enhanced safety performance monitoring. These interfaces, pivotal for leveraging shared data and collaborative insights, lay the groundwork for a more interconnected, holistic, and systemic approach to safety in the increasingly complex aviation landscape. Established from the outset, these interfaces can prove especially beneficial for service providers adopting emerging technologies.
Once established, the integration of AI has the potential to amplify the benefits of interfacing SMS, performing predictive analytics and automating data processing to anticipate and mitigate risks. As AI tools are leveraged, developers and entities must carefully consider challenges, such as the explainability of AI decisions and the security of AI-driven systems against cyber threats, among others. As the aviation industry moves towards a more technologically advanced and predictive approach to safety management, addressing these concerns will be critical in realising the full potential of AI-enhanced SMS interfaces.
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Authors
John Illson
Senior Director, Safety & Regulatory Operations Merlin LCC
Sophie Jantz
Senior Policy & Communications Analyst Merlin LCC
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